Kaboom Casino Privacy Policy
This Privacy Policy explains how Kaboom Casino collects, uses, stores and protects personal information when you visit our website, create or use an account, contact us, or participate in our gaming services. It is intended for customers in Australia and should be read together with the applicable terms and conditions of the website.
Kaboom Casino respects your privacy and aims to handle personal information responsibly and transparently. By using our services, you acknowledge the practices described below. If you are under 18, you must not register for or use the casino.
Information We May Collect
The information collected by Kaboom Casino depends on how you interact with the website and services. Some information is provided directly by you, while other information is collected automatically when you browse or use the platform.
- Identity details, such as your name, date of birth and gender where required for account administration.
- Contact details, including your email address and other information used to communicate with you.
- Account information, including login credentials, preferences, responsible gaming settings and account history.
- Verification information, which may include documents or information needed to confirm identity, age, ownership of a payment method or eligibility to use the services.
- Transaction information, including deposits, withdrawals, wagers, wins, bonuses and payment-related records. Payment card details may be processed by authorised payment providers rather than stored directly by Kaboom Casino.
- Technical information, such as your IP address, browser type, device characteristics, operating system, language settings and approximate location.
- Usage information, including pages visited, games viewed, interaction with features, session times and error reports.
- Information you provide when contacting customer support, entering promotions, completing surveys or submitting feedback.
You should provide accurate and current information and should not submit personal information belonging to another person unless you are authorised to do so.
How We Use Personal Information
Kaboom Casino uses personal information for purposes connected with operating, improving and protecting its services. The purposes may include:
- Creating and managing your account.
- Processing deposits, withdrawals, payments, bonuses and other account transactions.
- Confirming age, identity and account ownership.
- Supporting fraud prevention, security monitoring and the detection of suspicious or unauthorised activity.
- Providing customer support and responding to requests or complaints.
- Personalising website content, game recommendations and account settings.
- Communicating service announcements, operational notices and information about changes to our policies.
- Sending promotional communications where permitted and where you have not opted out.
- Monitoring responsible gaming indicators and applying account protections where appropriate.
- Analysing website performance, resolving technical problems and developing new features.
- Meeting applicable legal, regulatory, tax, accounting and dispute resolution obligations.
Where appropriate, we may use aggregated or de-identified information for reporting, analysis and service improvement. Such information is not intended to identify individual customers.
Cookies and Related Tools
Kaboom Casino may use cookies, software development tools, pixels, log files and similar technologies to operate the website and understand how it is used. A cookie is a small file placed on your device that can help a website recognise a browser or remember selected settings.
- Essential technologies support account access, security, navigation and core website functions.
- Preference technologies remember settings such as language, display choices and other selections.
- Analytics technologies help us understand traffic, performance and general patterns of use.
- Marketing technologies may help measure campaigns or present more relevant communications, subject to applicable choices and permissions.
You can usually manage cookies through your browser settings. Disabling certain cookies may affect account access, functionality or the appearance of the website. Information collected through these technologies may be combined with account or device information where reasonably necessary for the purposes described in this policy.
When Information Is Shared
Kaboom Casino does not treat your personal information as public information. We may disclose relevant information to selected recipients when necessary to provide the services, protect customers, meet obligations or operate our business.
- Service providers that support hosting, payment processing, identity checks, customer support, analytics, security and communications.
- Professional advisers, auditors, insurers and business partners where access is required for a legitimate business purpose.
- Authorities, courts, regulators or law enforcement bodies where disclosure is required or reasonably necessary to comply with a lawful request.
- Fraud prevention, payment risk and gaming integrity organisations where information sharing supports the prevention or investigation of misuse.
- Potential purchasers or successors involved in a merger, restructuring, financing, sale of assets or similar business transaction.
Recipients are expected to handle information appropriately and only use it for authorised purposes. Kaboom Casino does not sell personal information for unrelated third-party advertising.
Security Measures
We use reasonable technical, administrative and organisational safeguards designed to protect personal information from unauthorised access, alteration, disclosure, loss or misuse. These measures may include access controls, authentication procedures, encryption in relevant areas, monitoring and secure service provider arrangements.
No online system can be guaranteed to be completely secure. You are responsible for keeping your login details confidential, using a secure device and notifying Kaboom Casino if you suspect that your account has been compromised. We may restrict access or take other protective steps when a security concern is identified.
How Long We Keep Data
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy. The retention period depends on the type of information, the reason it was collected, the nature of our relationship with you and any applicable legal, accounting, fraud prevention or dispute requirements.
When information is no longer needed, it may be securely deleted, anonymised or placed beyond ordinary use. Some records may remain in restricted backups for a limited period before being overwritten. Closing an account does not necessarily result in immediate deletion where continued retention is necessary for security, compliance, dispute handling or recordkeeping.
Your Privacy Choices
Depending on the circumstances and applicable law, you may have rights relating to the personal information held by Kaboom Casino. These may include the ability to:
- Request access to personal information associated with your account.
- Ask for inaccurate, incomplete or outdated information to be corrected.
- Withdraw consent where processing relies on consent, subject to any consequences of doing so.
- Opt out of promotional emails by using the available unsubscribe option or contacting us.
- Ask questions about how your information is collected, used or disclosed.
- Request deletion or restriction in circumstances where continued processing is not required for a legitimate purpose.
Requests may be subject to identity verification and applicable exceptions. We may need to retain certain information or continue specific processing to protect the platform, prevent fraud, resolve disputes or meet legal obligations. If you make a request, we will review it and respond within a reasonable period.
External Providers and Links
The website may include links, integrations or services operated by third parties, including payment platforms, verification providers, analytics services and social media features. These providers may collect or process information under their own privacy policies and terms.
Kaboom Casino is not responsible for the privacy practices, content or security of independent third-party websites or services. You should review their policies before submitting personal information. A third-party service may also place its own cookies or use similar technologies when you interact with its features.
Transfers Across Borders
Some service providers used by Kaboom Casino may process or store information in countries outside Australia. When information is transferred internationally, we take reasonable steps to select suitable providers and establish arrangements intended to protect the information during processing.
International processing may be necessary for hosting, payments, customer support, security, identity verification or other operational functions. The privacy protections available in another country may differ from those in Australia, but our handling of information remains governed by this policy and the obligations applicable to the relevant processing activity.
Changes to This Policy
Kaboom Casino may update this Privacy Policy when our services, technology, business arrangements or privacy practices change. The revised version will be published on the website with an updated effective date where appropriate.
We encourage you to review the policy periodically. If a change is significant, we may provide an additional notice through the website, by email or through another suitable communication method. Continued use of the services after an update means that the revised policy will apply to future processing, subject to any rights you may have.
Contact and Privacy Questions
If you have a question about this Privacy Policy, want to exercise a privacy choice or believe that your personal information has been handled incorrectly, please contact Kaboom Casino at [email protected]. Include enough information for us to understand your request, but do not send passwords or unnecessary payment details.
We may ask for information to verify your identity before discussing account records or completing a request. We will review privacy concerns fairly and take reasonable steps to address any confirmed issue.
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